Fees & Compassionate Access

Unfortunately, telehealth consultations don’t currently attract adequate financial support from the Australian Government. This means there are no medicare rebates on our services and Bulk Billing is not possible. Because of this, drfelix.health is a 100% private billing clinic

Compassionate Access

In order to ensure that patients from all walks of life are able to access our service, we offer discounts to Concession Card holders and patients who receive a Disability Support Pension (DSP).

CategoryPrice
Standard feesInitial Consultation $255 / Review $85
Concession Card holderInitial Consultation $165 / Review $65
Disability Support PensionInitial Consultation $115 / Review $50
Consultations

NOTE: All consultations are conduction via Telehealth (phone or video).

To ensure that patients with complex medical problems or communication difficulties are not disadvantaged we also provide longer consultations at no extra charge.  Initial consultations are 30 minutes by default. However, if you have communication difficulties or a complex medical history please contact the clinic prior to your consultation and we will increase the consult length at no extra charge. 

Reviews are 10 minutes by default, but for patients who require it we book longer reviews (15-30 minutes depending on your requirements) at no extra charge.

Payment and Refund Policy

Payment for initial consultations are due at booking. For reviews, we can rebook you with payment due on the day of consultation. Please note, if you do not provide at least 24 hours notice of cancellation, you will be charged in full and no refund will be issued.